Roles & Responsibilites
- Create workflow process instructions & internal quotes within our systems for customer new part numbers.
- Read & interpret prints to determine necessary plating process.
- Communicate & follow up with customers to resolve identified process discrepancies or finishing requirements in a timely manner.
- Update workflow processes based on customer changes to a part number & production need.
- Work cross-functionally to ensure accurate process creation & pricing.
- All other duties as apparent or as assigned required to meet operational business needs.
Requirements
Required:
- Bachelor’s degree and/or a minimum of 2+ years in a manufacturing environment
- Ability to read, write, speak, and follow instructions in workplace English
- Critical thinking/problem solving
- Ability to gather and analyze information skillfully
- Planning & organizing; ability to prioritize work activities
- Adaptability; must be able to deal with frequent changes, delays and unexpected events.
- Demonstrated ability to learn and retain information
Preferred:
- Interest in personal career growth towards marketing & sales in a technical capacity
- Exceptional computer skills; ERP; and Microsoft Suite
- Ability to stick to a task & handle routine work
Attributes:
- Strong customer focus and solutions orientation
- Desire and ability to operate ethically and according to company policies.
- Must possess strong attention to detail and time management skills
- Ability to communicate effectively with coworkers and clients