Roles & Responsibilites

  1. Create workflow process instructions & internal quotes within our systems for customer new part numbers.
    • Read & interpret prints to determine necessary plating process.
    • Communicate & follow up with customers to resolve identified process discrepancies or finishing requirements in a timely manner.
    • Update workflow processes based on customer changes to a part number & production need.
    • Work cross-functionally to ensure accurate process creation & pricing.
  2. All other duties as apparent or as assigned required to meet operational business needs.

Requirements

Required:

  • Bachelor’s degree and/or a minimum of 2+ years in a manufacturing environment
  • Ability to read, write, speak, and follow instructions in workplace English
  • Critical thinking/problem solving
  • Ability to gather and analyze information skillfully
  • Planning & organizing; ability to prioritize work activities
  • Adaptability; must be able to deal with frequent changes, delays and unexpected events.
  • Demonstrated ability to learn and retain information

Preferred:

  • Interest in personal career growth towards marketing & sales in a technical capacity
  • Exceptional computer skills; ERP; and Microsoft Suite
  • Ability to stick to a task & handle routine work

Attributes:

  • Strong customer focus and solutions orientation
  • Desire and ability to operate ethically and according to company policies.
  • Must possess strong attention to detail and time management skills
  • Ability to communicate effectively with coworkers and clients

    Preferred Contact Method
    Upload Resume

    Upload limit 10MB, acceptable file formats: .pdf,.docx,.doc


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    As a leading spec plating and metal finishing company, INCERTEC is capable of handling challenging projects that require a high level of critical detail.

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